How to cancel your HBO Max subscription

It keeps happening. HBO Max just raised prices again, around 16 months after the last price increase. If your debit card is feeling the pain, or if you’re just not excited about that weird Harry Potter remake nobody asked for, you may decide to take a break from the perpetually renamed platform. Here’s everything you need to know about canceling your HBO Max subscription, so you can streamline those entertainment options.

How to cancel via web

The simplest way to end your HBO Max subscription is if you’re being billed directly by the company. You can follow these steps in a web or mobile browser to say goodbye to the house that Tony Soprano built.

1. Go to max.com/subscription in a web browser.

2. Sign in to your account.

3. Click on your profile picture.

4. Select Subscription.

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   Click Cancel Your Subscription. This should be at the bottom of the page.

6. Follow the prompts to confirm.

That was pretty dang easy, but things get a bit more complicated if you originally subscribed via a third-party platform.

How to cancel via third-party provider

Like most modern streaming platforms, HBO Max has partnerships with third-party providers like Apple and Amazon. This lets users sign up for the service through a totally different platform, like Prime Video or directly through iOS. Cancelling has to also go through this third party. The basic idea here is to sign into that account and find a place to manage billing and subscriptions, looking for HBO Max. Here are specific steps for some of the more common providers.

Cancel via Apple

1. Go to the Settings app on your iOS device.

2. Tap on your name at the top of the screen.

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   Tap Subscriptions.

4. Select HBO Max to manage and make changes.

Cancel via Amazon

1. Go to Amazon in a web browser.

2. Sign in to your account.

3. Click on Amazon Memberships and Subscriptions.

4. Find the HBO Max subscription and hit Cancel Subscription.

5. Follow the prompts.

Cancel via Google Play

1. Go to the Google Play store on a web browser.

2. Confirm that you’re signed in to your Google account.

3. Click on Payment & Subscriptions, which should be on the top right.

4. Click the Subscriptions tab.

5. Select HBO Max.

6. Click Manage.

7. Select Cancel Subscription.

How to cancel a bundle subscription

There are a couple of bundles that include HBO Max, in addition to platforms like Disney+ and Hulu. It’s corporate synergy at its finest. However, this does make cancelling slightly more complicated. If you previously had an HBO Max subscription and upgraded to a bundle, cancelling the bundle might not cancel HBO Max. It could just cancel the platforms that were added in the bundle. Just make sure to double-check that HBO Max went away along with the bundle. As for canceling the bundle itself, follow the steps above.

Can I pause an HBO Max subscription?

No, you can’t pause a subscription to HBO Max. The best way to approximate this is to simply cancel a subscription and resubscribe at a later date. Whatever works, right?

What happens after you cancel?

Cancelling your subscription to HBO Max doesn’t immediately end the service. There are no partial refunds in this world, so you’ll have full access to the account until the next payment date. This means that if you change your mind before the next pay period, it’ll be easy to get things going again. Just look for a Restart Subscription button somewhere on the Account page. After the next payment date passes, the service sails off into that Westeros sunset.